Outdoor Lighting Review
Placed order for outdoor light fixtures 3 months ago; still have not received them. Customer service is uninformed and unhelpful. Will never shop here again.
I ordered a Jantzen semi flush mount fixture in brushed nickel for a kitchen reno. It was not inexpensive and the shipping charge is high (ground service) but I needed something relatively quickly. I placed the order and when I received the confirmation it said that...Read more
Our house is 100 years old, so we wanted to keep it in "style". We ordered one fixture from William Sonoma (sorry, Rejuvenation House Parts) and were promised it would be shipped last Friday, so we figured it would arrive by Monday at the latest. After it didn't...Read more
I ordered three lights and three shades - all lovely and I expect I would have been thrilled if the had arrived intact - they did not - worst packing of fragile items I have seen and rejuvenation refuse to take responsibility - so all I have is a big bill and a pile...Read more
Purchased the "Bradford" chandelier. It arrived, we inspected the Chinese made lamp shades. All 6 had chips around the edges. Called Cust service. They said leave the box with the old ones out on front porch, ups will pick up. UPS never showed up. They promised to...Read more
I made the mistake of ordering a curtain rod from Rejuvenation a year or so ago. the curtain rod was fine, but they started sending me their catalog soon after. A year later and after six or seven phone calls to their customer service department I'm still getting...Read more
This company sell higher end products at a premium price. I was disappointed to purchase several of their opal shade and notice in preatty much each of them some kind of defect. There are small inclusion and air bubble that are visible when the light is on. I asked to...Read more
This company sell higher end products at a premium price. I was disappointed to purchase several of their opal shade and notice in preatty much each of them some kind of defect. I asked to exchange a couple of them out of 8 and with my great surprise the one I received...Read more
Seven years ago we purchased 36 light fixtures plus tons of door/cabinet hardware costing over $10000. Two years ago turnkey light sockets in the fixtures failed because of inferior plastic parts that melted and cracked. In 2010 we got Rejuvenation begrudgingly to...Read more
I placed a large order to remodel an old house. One fixture was wrong, their error. I returned it following their specified procedure, at my cost, and ordered a different, pricier fixture--and requested on the order to be reimbursed for my return shipping costs as...Read more
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