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Rejuvenation - On Hold forever

I have tried calling Rejuvenation several times today and have waited at least 20 minutes the first time I called and just tried again with the same experience with loud buzzing. I am trying to order 3 pendant lights and I am unable to speak to a live perso. I am very frustrated!
#1235555
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I ordered a $300 mirror online from Rejuvination. When it arrived it was barely mounted inside the frame and was very unstable. I'd hoped to return or exchange the mirror for a new one. However, In trying to resolve the issue, I called Rejuvination 4 days in a row and...
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Anonymous
William

Are you sure the original shipment itself is free of blame ? ... badly packed, roughly handled, tossed on the porch like you see on TV ? --- I also wonder why you had to pay t...

1.0
#1229518
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Rejuvenation's 'tools' for order status are useless. I receive an email that order had been shipped, then track order on the website which indicates that, in fact, the order has NOT shipped, and never receive UPS tracking numbers as promised in the original e-mail. But...
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#1209405
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Ordered a Hastings sectional from Rejuvenation in November. It was due to arrive in their Denver hub on 1/31 and they charged my credit card prior to it's "arrival" date. Long wait times, no way of tracking the shipment - seriously they have no idea where your...
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2.0
I didn't like
  • Long customer service replies without resolution
#1199356
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I have four Graydon double sconces in polished nickel, all of which are in a pair of bathrooms. They have been installed for a year, and all four have tarnished. All of the screws rusted. These should not be used in locations that experience any damp, such as a...
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1.0
#1175967
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We ordered the bistro marble top table on Sept. 24 and Rejuvenation took our money. Then they let us know it was backordered for two months. Then they sent the pedestal and not the top. Then they sent both pieces, three months after ordering, and the marble was broken....
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2.0
#1162657
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Takes forever to receive orders. Light orders are mostly non refundable, which is crazy!!! Waited on the phone 20+ minutes 2-times after calling customer service with no answer. Their products look great, but not worth the hassle.....not even close. Terrible, terrible,...
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#1156012
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Their customer service is the worst. I ordered chairs online and tried to return them (they won't work for my house.) I was initially told I could not return them. After calling their customer service directly, I was told I could return them but I had to ship them back...
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Anonymous
Elizabeth E

I have the same thing. said I can just drive them to the city of industry. Nope they won't let me do that either..WTF I am so angry - I will never shop there again ever.

1.0
#1116730
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Did not have an in-store experience, but online. This company is awful. I ordered a rug on a special sale. I was charged for the rug and noticed for a week it was still "waiting to ship" under my order status. I emailed the company, waited over 48 hours for their "24...
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1.7
#1111901
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Rejuvenation has put me in a situation that is careless, thoughtless, self-serving, and unprofessional. I placed an order for the Yeon pendant light on March 7 and was informed that it would take 3 weeks (March3) to four weeks (March 28) for it to arrive. We had our...
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1.0
I didn't like
  • Long customer service replies without resolution
#1047980
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