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I have four Graydon double sconces in polished nickel, all of which are in a pair of bathrooms. They have been installed for a year, and all four have tarnished. All of the screws rusted. These should not be used in locations that experience any damp, such as a...
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1.0
#1175967
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We ordered the bistro marble top table on Sept. 24 and Rejuvenation took our money. Then they let us know it was backordered for two months. Then they sent the pedestal and not the top. Then they sent both pieces, three months after ordering, and the marble was broken....
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2.0
#1162657
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Takes forever to receive orders. Light orders are mostly non refundable, which is crazy!!! Waited on the phone 20+ minutes 2-times after calling customer service with no answer. Their products look great, but not worth the hassle.....not even close. Terrible, terrible,...
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#1156012
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Their customer service is the worst. I ordered chairs online and tried to return them (they won't work for my house.) I was initially told I could not return them. After calling their customer service directly, I was told I could return them but I had to ship them back...
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1.0
#1116730
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Did not have an in-store experience, but online. This company is awful. I ordered a rug on a special sale. I was charged for the rug and noticed for a week it was still "waiting to ship" under my order status. I emailed the company, waited over 48 hours for their "24...
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1.7
#1111901
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Rejuvenation has put me in a situation that is careless, thoughtless, self-serving, and unprofessional. I placed an order for the Yeon pendant light on March 7 and was informed that it would take 3 weeks (March3) to four weeks (March 28) for it to arrive. We had our...
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1.0
I didn't like
  • Long customer service replies without resolution
#1047980
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Rejuvenation Customer Care Review

Terrible Customer Service- they don't stand behind their products. The shipping is overpriced and very slow. The return process was so slow and impossible to get answers and every time I bought something it would go on sale right after with no ability to adjust price.
#1036201
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I won't bore readers with all the details, but just that it has taken me months, several emails, chats, and phone calls to STILL NOT get my refund for a doorbell. The last straw was that they finally issued the return (still not on my cc....so who knows) but for the...
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1.6
I liked
  • Selection
I didn't like
  • Bad refund experience
  • Bad process
  • Long customer service replies without resolution
#936175
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I spent a great deal of time trying to order a lamp from the Rejuvenation late spring 2016 catalogue. First their site refused to honor the first time customer promo code they had emailed to me. When I called them, and a very nice lady finally got that sorted out, it...
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#830201
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on Sept 25th I purchased an item off of the rejuvenation website. I received and order confirmation email with an order number, expected delivery date, they took my credit card #, etc. This was two months ago, it takes that long for the items to be made so I thought...
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2.0
I didn't like
  • Website
#735774
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