Purchased the "Bradford" chandelier. It arrived, we inspected the Chinese made lamp shades. All 6 had chips around the edges. Called Cust service. They said leave the box with the old ones out on front porch, ups will pick up. UPS never showed up. They promised to inspect the new ones. The new ones arrived, worse condition than the original ones, plus they only sent 5 instead of 6 shades.
We picked out the lesser of the evils. Started to install and noticed one of the decorative vertical hanging tubes looked like it had been cut off with a torch. Rough edges, and looks like complete ***.
We are returning the whole thing to them. Very disappointed with Rejuvenation since they sold off to Williams Sonoma, "purveyors of Chinese junk"
Monetary Loss: $1235.