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I purchased $800 worth of pendant lighting for my kitchen island back in August 2015. The items arrived and were attempted to be installed. Upon installation..the brass nuts that hold the light fixture glass shade popped off. This happened on two of the three fixtures...
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3.0
I didn't like
  • Bad quality worse customer service
#721082
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I ordered a table from them on July 17. July 20th, I received an email stating it had been shipped. After 5 weeks, I called and they told me the table had been damaged during shipping. I received a new email stating that a new table had been shipped. It has been 6...
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I liked
  • Easy to order
I didn't like
  • No delivery
#708689
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The "new" Rejuvenation (now owned by Williams Sonoma) has outsourced the manufacturing of many of their lighting fixtures to China and elsewhere. The quality of their products has plummeted while their prices have increased. At the Portland "old" Rejuvenation store,...
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Anonymous
Anonymous

I couldn't agree more. We have a whole house of old rejuvenation lighting but after my recent purchase, never again.

1.3
Yoncalla, Oregon
#695078
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Rejuvenation Lighting turnkey lamp socket failed on my fixture after short time. Poor response to request for replacement proprietary part. Not available contact Antique Lamp Supply for a replacement. I really like the products that Rejuvenation sells but may be...
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#649422
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I purchased lighting fixtures for $800 and called to get the required return ok for one item, a sconce for $220. The customer service rep was very rude. I was told because I had selected a shade my purchase was "customized" and could not be returned. But there was no...
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#613788
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Outdoor Lighting Review

Placed order for outdoor light fixtures 3 months ago; still have not received them. Customer service is uninformed and unhelpful. Will never shop here again.
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#612632
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I ordered a Jantzen semi flush mount fixture in brushed nickel for a kitchen reno. It was not inexpensive and the shipping charge is high (ground service) but I needed something relatively quickly. I placed the order and when I received the confirmation it said that...
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2.5
#536549
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Our house is 100 years old, so we wanted to keep it in "style". We ordered one fixture from William Sonoma (sorry, Rejuvenation House Parts) and were promised it would be shipped last Friday, so we figured it would arrive by Monday at the latest. After it didn't...
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#526246
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I ordered three lights and three shades - all lovely and I expect I would have been thrilled if the had arrived intact - they did not - worst packing of fragile items I have seen and rejuvenation refuse to take responsibility - so all I have is a big bill and a pile...
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Anonymous
Anonymous

Drove for UPS for years. Not a surprise.

#504810
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Rejuvenation $1235.00 piece of junk
Purchased the "Bradford" chandelier. It arrived, we inspected the Chinese made lamp shades. All 6 had chips around the edges. Called Cust service. They said leave the box with the old ones out on front porch, ups will pick up. UPS never showed up. They promised to...
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Anonymous
BB

Forgot to post an update...About a month later, Rejuvination called and was asking where there lampshades were. Very snarky sarcastic voice, She threatened to charge my credi...

#398579
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