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I purchased lighting fixtures for $800 and called to get the required return ok for one item, a sconce for $220. The customer service rep was very rude. I was told because I had selected a shade my purchase was "customized" and could not be returned. But there was no...
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#613788
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I ordered a Jantzen semi flush mount fixture in brushed nickel for a kitchen reno. It was not inexpensive and the shipping charge is high (ground service) but I needed something relatively quickly. I placed the order and when I received the confirmation it said that...
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2.5
#536549
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Our house is 100 years old, so we wanted to keep it in "style". We ordered one fixture from William Sonoma (sorry, Rejuvenation House Parts) and were promised it would be shipped last Friday, so we figured it would arrive by Monday at the latest. After it didn't...
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#526246
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I ordered three lights and three shades - all lovely and I expect I would have been thrilled if the had arrived intact - they did not - worst packing of fragile items I have seen and rejuvenation refuse to take responsibility - so all I have is a big bill and a pile...
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Anonymous
Anonymous

Drove for UPS for years. Not a surprise.

#504810
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Rejuvenation $1235.00 piece of junk
Purchased the "Bradford" chandelier. It arrived, we inspected the Chinese made lamp shades. All 6 had chips around the edges. Called Cust service. They said leave the box with the old ones out on front porch, ups will pick up. UPS never showed up. They promised to...
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Anonymous
BB

Forgot to post an update...About a month later, Rejuvination called and was asking where there lampshades were. Very snarky sarcastic voice, She threatened to charge my credi...

#398579
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I made the mistake of ordering a curtain rod from Rejuvenation a year or so ago. the curtain rod was fine, but they started sending me their catalog soon after. A year later and after six or seven phone calls to their customer service department I'm still getting...
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Anonymous
Well Alrighty then

There is such a thing as a trash can to toss their catalog in you know? In fact it would be ironic, go buy a "made in china" trash can at Home Depot, and toss the catalog t...

#376182
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Rejuvenation - Quality of opal shades does not meet expectations
This company sell higher end products at a premium price. I was disappointed to purchase several of their opal shade and notice in preatty much each of them some kind of defect. There are small inclusion and air bubble that are visible when the light is on. I asked to...
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#356341
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This company sell higher end products at a premium price. I was disappointed to purchase several of their opal shade and notice in preatty much each of them some kind of defect. I asked to exchange a couple of them out of 8 and with my great surprise the one I received...
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#356336
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Seven years ago we purchased 36 light fixtures plus tons of door/cabinet hardware costing over $10000. Two years ago turnkey light sockets in the fixtures failed because of inferior plastic parts that melted and cracked. In 2010 we got Rejuvenation begrudgingly to...
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Anonymous
Chris Wilson

They don't use those crappy Leviton switches anymore and you can't use more than 60 watts in any cardboard socket old or new. NO FLAME BULBS!!! That will burn everything.

buck2013_648
buck2013_648

So anyway, I get this email from Rejuvenation threatening me they will charge my credit card 250 dollars if I don't return the lamp shades.. email sent by "Denise Matthew, Sal...

#226691
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I placed a large order to remodel an old house. One fixture was wrong, their error. I returned it following their specified procedure, at my cost, and ordered a different, pricier fixture--and requested on the order to be reimbursed for my return shipping costs as...
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Anonymous
Customer Service - Lora

Hello. I know much of this feedback was provided some time ago. We just came across it. We would very much like to hear from you in person. Please contact customer service at ...

Anonymous
fiona

Estimado senor/a: Somos el fabricante más profesional en China. Es un honor para mí presentar nuestros productos en 1) Maquinas IPL y Laser para depilacion. 2) ND Yag ...

#222179
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